CALU Privacy policy

The Conference for Advanced Life Underwriting (CALU) is committed to respecting the privacy of individuals and protecting the personal information of those who engage with us.

CALU’s Privacy Policy explains why we collect personal information about individuals and how the information is used, shared and protected.

Personal information is information that helps to identify you as an individual.

It includes information such as, but not limited to, name; home address; personal telephone number; employment history; education, licensing and designations; financial information and preferences and interests.

It does not include your business contact information such as name, title, email address, address or phone number.

By providing us with your personal information, you consent to its collection, use and disclosure in accordance with this policy.

We make efforts to limit the personal information we collect. However, some collection is necessary for specific purposes including:

  • Membership applications and renewals
  • Account management and payments
  • Services and benefits
  • Understanding our demographics
  • Events registrations
  • Personalizing experiences
  • Tracking engagement
  • Member services
  • Benefits and events
  • Responding to inquiries and fulfilling requests
  • Complying with legal obligations as needed

We collect personal information through ways such as:

  • Membership application and renewal forms
  • Event registrations
  • Website and online forms
  • Member’s Portal
  • Email
  • Surveys
  • Over the phone
  • In person

Note that our website only uses cookies to help with the operation and functionality of the site. The cookies do not collect personal information.

We do not sell your personal information to third parties.

Your personal information may be shared with trusted external service providers and partners who assist with functions such as providing membership and events services. CALU maintains agreements with these service providers and partners to protect your personal information.

Depending on the service provider or partner, your data may be shared outside of Canada where it may be accessible to law enforcement and national security authorities of that jurisdiction.

CALU makes every reasonable effort to protect your personal information with technical (e.g., firewalls and data encryption), organizational (e.g., designated individuals) and physical controls appropriate to the sensitivity of the information.

Your personal information is kept on file until the purpose(s) for which the data was collected has been fulfilled.

Remember that no method of data collection is completely safe. We also encourage you to play a role in protecting your personal information by limiting what you share with us.

You have the following rights regarding your personal information:

  • Request access, correct, or delete the personal information that CALU has collected about you.
  • Withdraw consent for the use of your personal information at any time, subject to legal or contractual restrictions. The withdrawal of consent could result in the inability of CALU to provide some information and services.
  • A question or concern about our handling of your personal information.

All inquiries should be directed to CALU’s Privacy Officer at privacy@calu.com who will respond to your request within 30 calendar days.

Updated: November 2025