This year’s first edition of INFOexchange includes the final message from our Chair, Robert McCullagh. CALU thanks you for your term in this role – much has been accomplished under your leadership. Also included is an advocacy update from Board member and Chair of the Government Relations Committee, Diane Everett, LLB, CLU, TEP, FEA, CS, followed by two expert articles from Tracy To, B.Sc., CLU, CEA, on “Navigating critical illness insurance claims”, and Florence Marino, on “Canada Revenue Agency commentary involving life insurance and trusts.”